Customer care Real people, from your first PIX to your return
VPX Experience customer care is handled by the VPX Travel team. One single conversation, from the moment you choose your plan until you get back home.
At every stage
Before, during and after the trip
Before the trip
- Help choosing the plan and nights
- Tracking of installments and the deadline
- Hotel confirmation and voucher in the member area
During the trip
- Direct contact with the team on WhatsApp
- Support with arranged transfers and tours
- Help if anything doesn't go as planned
After the trip
- A chat about how the trip went
- Help planning the next one
Experience line
On the Experience line, a concierge just for you
Experience line travelers have a dedicated concierge, the same person from planning to return.
- An itinerary built with youDates, accommodation and experiences designed for your trip.
- Direct contactDuring the trip, you talk to someone who already knows your itinerary.
Contact
Talk to the VPX Travel team
Waitlist
Be among the first to travel with the club
People on the list get the prices, the launch destinations and the invitation to join the club before anyone else.
Join the waitlist